Crowdfunding since 2010

It's about your project?

We highly recommend our public Office Hour to be the frist place for your topics concerning the platform usage itself. You'll find us there in person via zoom on a daily basis.

Have you supported a project?

You have or would like to support a project? Are you waiting for a reward or updates? Contact the project directly, as the Startnext team cannot make any statements for the project.

Write a direct message

  • Log in to your account.
  • Go to your account menu, by clicking on your account in the upper right corner.
  • Open the tab 'Supported projects'.
  • Click on 'Message to starter'.

Write an email

On the project pages, under the project description, you will find the imprint with the contact email.

Write a public message 

You'll find the wall on the projects page. You need to be logged in, in order to write a comment.

You need quick answers?

Almost all users have similar questions. Startnext also has an FAQ for this purpose, which is available to you at any time. So before you make a request, please read the FAQ.

The FAQ answers typical questions such as: 

  • Is crowdfunding the right thing for my idea?
  • How much will it cost me to use Startnext?
  • When will the the money of the support be debited?
  • The funding phase is over, how and when do I get the money?
  • What happens to my money if the project will end without reaching the start level?
  • When can I get an invoice for my support?
  • Where can I find the data of the supporters, e.g. the addresses?
Read the FAQ

Open a support ticket

You have something on your mind that you want to tell the Startnext team directly, but the Office Hour is not the right place for it, then contact us via support ticket. Usually it takes up to three working days for us to answer, because we are a small team. Please read the FAQ first.

Support ticket